Central QA (CQA) Manager
Dot Key Skincare
Job Description
Job Title: Central QA (CQA) Manager
Location: Kolkata (Onsite - Work from Office)
About the Role:We are looking for a detail-oriented and execution-focused Central QA (CQA) Manager to lead quality assurance operations across third-party manufacturing units. The role will be responsible for ensuring consistent product quality, packaging compliance, process adherence, and finished goods standards across the supply chain while supporting seamless commercialization in a fast-paced beauty and personal care environment.
Key Responsibilities:Drive end-to-end quality assurance processes across third-party manufacturing units and suppliers.Conduct regular visits and audits at 3P manufacturing locations to ensure adherence to quality standards, SOPs, and regulatory requirements.Monitor and ensure packaging material quality, finished goods quality, and process compliance across production batches.Collaborate closely with manufacturing, R&D, sourcing, packaging, and supply chain teams to resolve quality issues and improve operational efficiency.Lead root cause analysis (RCA), CAPA implementation, deviation management, and quality improvement initiatives.Ensure timely closure of quality observations, audit findings, and non-conformance reports.Support technology transfer and commercialization of new formulations from R&D to manufacturing units.Maintain QA documentation, batch records, specifications, test reports, and quality MIS trackers.Ensure compliance with internal quality systems, GMP standards, and regulatory requirements.Monitor supplier quality performance and drive continuous quality improvement initiatives.
Preferred Skills & Know-how:Strong expertise in Quality Assurance / Quality Control within skincare, cosmetics, or personal care industry.Good understanding of packaging quality, finished goods quality, and manufacturing quality systems.Strong analytical, documentation, and problem-solving capabilities.Experience handling audits, CAPA, deviation management, and process improvement initiatives.Exposure to technology transfer of formulations and commercialization processes preferred.Ability to manage cross-functional stakeholder coordination across manufacturing and supply chain teams.
Experience Requirements:5-8 years of experience in QA/QC within beauty, skincare, cosmetics, FMCG, or personal care industry.Master's degree in Chemistry, Cosmetic Technology, Chemical Engineering, Oil Technology, Pharmacology, Pharmaceutics, or related field.Prior experience working with third-party manufacturing units preferred.