Bilingual Remote Customer Service Representative for Travel Support

Become a Bilingual Remote Customer Service Representative and provide top-notch travel support! Utilize your GDS expertise to assist clients with comprehensive travel needs, loyalty programs, and lifestyle services.

This exciting permanent, full-time position allows you to operate from Ontario while delivering exceptional customer service. You will guide customers through their travel experiences and ensure they access all the benefits of loyalty programs seamlessly. Your strong communication abilities and passion for travel will shine as you assist clients via phone, email, and chat, ensuring each interaction is polished and effective.

Key Responsibilities: • Deliver customer support through various communication methods • Assist with travel-related inquiries and loyalty programs • Book customized travel arrangements using GDS platforms • Handle cancellations and unexpected travel disruptions • Ensure a seamless experience at every touchpoint

Requirements: • TICO certification is required • 2+ years in travel or customer service roles • Experience with GDS systems is preferred • Excellent multitasking and problem-solving skills • High school diploma or equivalent necessary

Shape unforgettable travel experiences by leveraging your customer service skills remotely. #J-18808-Ljbffr