Bakery Specialist

Bakery Specialist / Bakery Operations Supervisor- Bilingual Spanish

Department

Store Operations – Bakery

Reports To

Director of Store Operations / Regional Operations Manager

Job Summary

The Bakery Specialist oversees and supports bakery departments across multiple grocery store locations to ensure consistent product quality, food safety, merchandising standards, and financial performance. This role provides hands-on leadership, training, and operational expertise to bakery teams, ensuring alignment with company standards, customer expectations, and regulatory requirements.

Key Responsibilities

Operational Oversight

• Supervise bakery operations across assigned stores to ensure consistent execution of company standards
• Monitor product quality, freshness, production levels, and shrink control
• Ensure adherence to food safety, sanitation, and health department regulations
• Review labor scheduling and productivity to align with sales and volume forecasts
• Coach, train, and mentor bakery managers and associates
• Support hiring, onboarding, and performance management of bakery staff
• Conduct store visits, operational audits, and follow-up action plans
• Promote a culture of food safety, customer service, and accountability
• Ensure proper merchandising, display execution, and product availability
• Support promotional planning, seasonal programs, and new product rollouts
• Analyze sales trends and recommend product mix or pricing adjustments
• Partner with marketing and operations teams to drive bakery sales growth
• Monitor department KPIs including sales, margin, shrink, and labor
• Assist stores with inventory control, ordering accuracy, and waste reduction
• Support cost control initiatives and vendor compliance
• Act as the primary bakery subject-matter expert for assigned locations
• Partner with store leadership, operations, and supply chain teams
• Ensure compliance with company policies, recipes, and production standards
• Support store openings, remodels, and conversions as needed

Qualifications

Required

• 3–5 years of bakery management or supervisory experience in retail grocery
• Strong knowledge of bakery production, food safety, and merchandising
• Experience supervising or supporting multiple locations preferred
• Ability to analyze sales, labor, and operational data
• Strong communication, coaching, and organizational skills
• Ability to travel regularly between store locations

Preferred

• Culinary or baking certification
• Experience with high-volume or scratch bakery operations
• Familiarity with union environments (if applicable)
• Experience with corporate retail standards and audits

Physical & Work Requirements

• Ability to work flexible hours, including early mornings, weekends, and holidays
• Ability to lift up to 50 lbs and work in bakery production environments
• Frequent travel between stores within assigned territory

Key Performance Indicators (KPIs)

• Bakery sales growth and gross margin performance
• Shrink and waste reduction
• Food safety and audit compliance scores
• Labor efficiency and scheduling accuracy