Admissions Counselor

Job Title: Admission Counselor / Senior Admission Counselor (Telecounseling) Organization: Chandigarh UniversityLocation: Gharuan, Mohali, PunjabContact Details Email: Key Responsibilities 1. Telecalling & Lead Management Make 100+ outbound calls daily to prospective students and parents from assigned databases Handle inbound inquiries via phone, WhatsApp, and email professionally Conduct cold calling and ensure consistent follow-ups on leads Maintain accurate records of interactions, follow-ups, and lead status in CRM systems Track daily, weekly, and monthly performance metrics (calls, conversions, enrollments) Achieve assigned admission and enrollment targets2. Admission Counseling Counsel students and parents on academic programs, eligibility, admission procedures, feestructures, scholarships, and important deadlines Assess student profiles and recommend suitable courses Build trust and maintain long-term relationships with prospects Guide applicants throughout the admission process until successful enrollment Apply effective counselling and persuasion techniques to convert leads into admissions Eligibility Criteria Bachelor's degree in any discipline 1-3 years of experience in admission counseling, telecalling, or education sales Experience in the Education/EdTech sector preferred Key Skills Admission Conversion & Lead Nurturing Student Counseling & Relationship Management CRM & Lead Management Strong Communication & Interpersonal Skills (English proficiency required) Objection Handling & Negotiation Follow-up & Engagement Techniques Basic computer skills (MS Office, CRM tools)

(Vacency for Females only)