Admissions Counsellor
CHANDIGARH UNIVERSITY
Job Description
We are seeking dynamic, target-oriented, and enthusiastic Admission Counselors to join our admissions team. The role involves guiding prospective students and parents, managing inquiries, and converting leads into successful admissions. The ideal candidate should possess excellent communication skills, strong counseling abilities, and a results-driven approach to support students in making informed academic decisions while contributing to institutional growth.Key Responsibilities1.
Telecalling & Lead ManagementMake 100+ outbound calls daily to prospective students and parents from assigned databasesHandle inbound inquiries via phone calls, WhatsApp, and email professionallyConduct cold calling and ensure timely follow-ups on leadsMaintain accurate records of interactions, follow-ups, and lead status in CRM systemsTrack daily, weekly, and monthly performance metrics including calls, conversions, and enrollmentsAchieve assigned admission and enrollment targets2. Admission CounselingCounsel students and parents regarding academic programs, eligibility criteria, admission procedures, fee structures, scholarships, and important deadlinesAssess student profiles and recommend suitable academic programsBuild trust and maintain long-term relationships with prospective studentsGuide applicants throughout the admission process until successful enrollmentApply effective counseling and persuasion techniques to convert leads into admissionsEligibility CriteriaBachelor's degree in any discipline1-3 years of experience in admission counseling, telecalling, education sales, or related profilesPrior experience in the Education/EdTech sector will be preferredRequired SkillsAdmission Conversion & Lead NurturingStudent Counseling & Relationship ManagementCRM & Lead ManagementStrong Communication & Interpersonal SkillsObjection Handling & NegotiationFollow-up & Engagement TechniquesBasic Computer Knowledge (MS Office & CRM Tools)English communication proficiency preferredPersonal AttributesConfident and persuasive communicatorTarget-oriented with a results-driven mindsetStrong listening and problem-solving abilitiesProfessional and patient while handling student queriesComfortable working in a fast-paced and performance-driven environmentWhat We OfferCompetitive fixed salary with attractive performance incentivesStructured onboarding and training program (7 Days)Stable day-shift working environmentCareer growth opportunities within the admissions and counseling teamSupportive work culture with well-defined processesPreferred Candidate ProfileExperience in admissions, counseling, tele-sales, or lead conversion rolesImmediate joiners preferredContact Details Email: Phone: