Administrative Assistant

Company Description MSG Promotions is a London-headquartered provider of corporate clothing, sportswear, teamwear, workwear, and promotional merchandise, supported by vertically integrated factories in the UK and India. The company delivers both stock ranges across 30+ brands and fully bespoke apparel solutions for diverse clients. MSG Promotions manages the entire production process, from yarn and fabric development through garment tailoring, personalisation, branding, and logistics.

The organisation offers a wide range of branded merchandise, including clothing and items such as pens, umbrellas, mugs, lanyards, and reusable bags. With over 25 years in textiles, design, and apparel production, we focus on high quality, competitive pricing, and reliable delivery to ensure strong customer satisfaction.

About the RoleMSG Promotions is looking for an experienced, organised, and proactive Administrative Assistant / Office Coordinator to support the daily operations of our growing business.We are seeking candidates with 3-5 years of professional administrative experience who are comfortable handling supplier coordination, invoicing, CRM management, customer communication, and operational support within a fast-paced hybrid work environment.The ideal candidate should be detail-oriented, dependable, and capable of independently managing multiple responsibilities while coordinating with UK-based operations and teams.

Key ResponsibilitiesAdministrative SupportProvide day-to-day administrative support to the management teamMaintain company records, databases, documents, and filing systemsAssist with scheduling meetings, appointments, and office coordinationCarry out general administrative and operational tasks

Supplier & Order ManagementPlace supplier orders and monitor deliveriesMaintain supplier records and communicationsFollow up on outstanding orders and delivery schedulesCoordinate with suppliers regarding operational requirements.

Invoicing & Accounts AdministrationRaise customer invoices accurately and on timeProcess purchase invoices and maintain financial recordsAssist with payment tracking and invoice reconciliationSupport account managers with finance-related administration

Customer Service & CommunicationManage company email accounts and customer enquiriesCommunicate professionally with customers regarding orders, invoices, and support requestsEnsure prompt and professional responses across all communication channels.

Data Management & ReportingCollect, organise, and maintain company data and recordsPrepare spreadsheets and reports when requiredAssist in improving administrative efficiency and workflow organisationMaintain confidentiality and accuracy of company information

Skills & Requirements3-5 years of professional administrative or office coordination experience Strong organisational and time management skillsExcellent written and verbal communication skillsAbility to multitask and prioritise responsibilities effectivelyStrong attention to detail and accuracyProfessional and reliable attitudeStrong customer service and coordination skillsAbility to work independently in a hybrid environmentExperience using HubSpot or CRM-based systems is a mustStrong proficiency in Microsoft 365, Google Workspace, spreadsheets, and email management systemsComfortable coordinating with UK-based teams and varying work schedules when required

Preferred Experience3 - 5 years of experience in an administrative or office assistant roleExperience with invoicing and accounts administrationFamiliarity with supplier management and customer serviceExperience managing customer records, pipelines, and communications through CRM software

What We OfferFlexible hybrid working environmentSupportive and collaborative management teamOpportunity for long-term career growthFriendly and professional work cultureCompetitive salary based on experience

Job TypeFull-Time Hybrid

LocationChennai Candidates PreferredSupporting a UK-based business operation.

Contract StructureImmediate Start3-Month Probation Period followed by a 1-Year Renewable Contract

Working ScheduleSix-day working weekFlexible / UK-aligned working hours depending on project requirements and operational schedules. Hybrid role (remote and office-based)Availability to attend the office when required

Company Website:

How to ApplyInterested candidates are requested to email their CV, portfolio, and a brief introduction outlining their experience and suitability for the role to:

Please note: applications submitted via email will be prioritised for review. We encourage candidates to share relevant experience, portfolios, and supporting information to help us better evaluate suitability for the role.