Administration Officer - Learning & Development Administrative Support Officer (Stormont)

We are currently recruiting a AO for our client based in Belfast, Stormont. The successful candidates will be required to start once the vetting paperwork and ANI completed. Start date: ASAP Rate of pay: £13.75ph Hours of work: 37 Full time 9 - 5pm Mon to Fri Key Responsibilities: L&D AO Support Officer - Job Specification

To provide efficient, effective, and responsive administrative support to the Civil Contingencies Policy Branch within TEO as part of their learning and development team.

Provide on-site support for L&D courses - access to transport

Information Management Processing e-mails, correspondence, papers etc on arrival - identifying those requiring urgent action, highlighting deadlines and action points, attaching related papers, and passing to the relevant person(s) for action.

Answering or escalating incoming queries based on knowledge of caller or issues raised.

Logging the various information types received, tracking responses, and chasing up outstanding responses to ensure deadlines are met.

Typing, compiling, and issuing e-mails, letters, acknowledgements, minutes etc.

Pulling inputs together from various sources into a coordinated response.

Scanning, reformatting, and updating documents, standardising layouts, and creating templates / databases.

Daily maintenance of dedicated shared inboxes, e-mails, documents, correspondence, papers and files, in both paper and electronic filing systems - copying, cataloguing, filing, retrieving, archiving, reviewing and deleting / destroying in accordance with guidance and protocol.

Opening and maintaining electronic filing on CM records management system

Event & hospitality booking & management

In person administrative support at learning events and courses (transport required as throughout NI).

Miscellaneous

Assisting in maintaining expenditure records.

Assisting in specific Director level returns i.e. Gifts and Hospitality returns

Monitoring the level of stationery supplies/office consumables & PPA for on- and off-site projects.

Recording, producing, and issuing minutes of meetings where necessary

Assisting with document retrieval exercises

Assisting with arrangements for meetings and working groups for internal and external stakeholders.

Assisting in departmental audits Essential Criteria applicants must have: Policy Development - experience of developing policy alongside good written and analytical skill

Project management - experience of liaising with different departments/ delivery leads to ensure work is delivered on time to a high standard. A degree with a minimum of 12 months' experience Desired Experience of website and accessibility and compliance

Experience of website performance monitoring

A criminal record will not necessarily be a bar to obtaining a position. The UK Recruitment Co. Ltd has policies on the Recruitment of Ex-Offenders and the Secure Handling, Use, Storage, and Retention of Disclosure Information, copies of which can be made available upon request. Please send your CV via the link or email N icole